Cotton Cloud

Safety Warning

• Never leave a burning candle unattended.
• Keep candles away from flammable objects, drafts, children, and pets.
• Do not burn the candle for more than 4 hours at a time.
• Always place candles on a stable, heat-resistant surface.
• Allow the candle to cool completely before handling, moving, or relighting.
• Stop use when ¼ inch of wax remains at the bottom of the container to prevent overheating.

Usage Guidelines

1. Trim the wick to ¼ inch before each burn to prevent soot and ensure a steady flame.
2. Allow the wax to melt to the edges of the jar during the first burn (usually 2–3 hours) to prevent tunneling.
3. Avoid burning in drafty areas, as this can cause uneven burning and soot.
4. Store candles in a cool, dry place away from direct sunlight to preserve scent and appearance.

At Cille Scents, all of our candles are hand-poured using natural soy wax. Because soy wax is a plant-based, eco-friendly material, it may occasionally exhibit natural characteristics such as frosting, minor surface imperfections, or slight texture variations.

These visual differences are completely normal and do not affect the performance, scent throw, or quality of the candle. In fact, they’re a sign of the natural ingredients we proudly use—free from additives or paraffin blends.

We believe these little quirks are part of what makes small-batch, hand-crafted candles beautifully unique.

At Cille Scents, orders are processed within 3–5 business days.

We offer:

• Economy Shipping (5–8 days): from $2

• Standard Shipping (3–4 days): from $4.50

We currently ship within the U.S. and its territories only.

Please double-check your address before checkout.

If your order arrives damaged or an item is missing, email us at joselys.cillescents@gmail.com within 7 days, including your order number and photos. We’re happy to send a replacement or issue a refund.

For more details, please see our full Shipping Policy at the bottom of the page.

Thank you for supporting our small business!